GTM AI Engineer (Automation & AI)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

As a GTM AI Engineer, you will contribute to our "Revenue Velocity" engine. You won't just be managing tools; you will identify operational friction and help build the AI-powered infrastructure that allows our Sales (SLG), Expansion, and PLG teams to focus on high-value selling. You will help build and maintain the stack that converts product signals into automated sales actions.

What you'll do

• Systems & Automations: Assist in building and maintaining the systems that power our opportunity management, sales handoffs, forecasting, and post-sales workflows.

• Process Optimization: Spot gaps, solve edge cases, and ensure the funnel, from first meeting to renewal, runs smoothly and intelligently.

• AI-Native Automation: Deploy automations that surface "next-best actions," trigger timely follow-ups, and improve deal velocity using Clay, Boomi, Claude and Gemini.

• Data Hygiene & Enrichment: Execute routine data hygiene and enrichment workflows across CRM records, ensuring data accuracy and completeness.

• Workflow Testing & Monitoring: Test, monitor, and troubleshoot automated GTM workflows to identify edge cases and minimize operational drag.

• Cross-Functional Collaboration: Work side-by-side with Sales, Accounts, and Marketing teams to translate operational needs into technical solutions.

• Stack Evolution: Help connect disparate GTM tools into a cohesive stack and continuously improve that stack as we scale.

• Execution: Turn high-level GTM goals into reliable, scalable workflows while balancing speed with quality.

This role requires

• 2+ years of experience in GTM systems, revenue operations, or sales architecture at a fast-moving company

• Built or supported systems that power sales pipelines, post-sale processes, and customer lifecycle ops

• Hands-on experience building basic automations using webhooks, APIs, or low-code platforms

• Proven experience designing and executing marketing campaigns, personalized outreach, and lead nurturing strategies

• Enjoyment of working closely both with technical and non-technical teams to turn operational problems into clean system design

• Innate curiosity, a hands-on approach to experimentation, and strong analytical problem-solving skills

• Deep familiarity with key platforms across the modern GTM ecosystem including Salesforce, Hubspot, Salesloft, Marketo, Clay

• Proficiency in analytics and working with SQL to derive insights from data

• Experience maintaining database integrity across sales and marketing platforms through data validation, deduplication, and list hygiene

• A strong passion for applying AI to automate and enhance customer and sales workflows

Bonus points if you have

• Hands-on experience designing AI-native products — MCP server, agentic workflows, autonomous systems, AI confidence visualization, human-in-the-loop flows, or building user trust in AI-generated outputs

• 1+ years of experience with iPaaS tools including but not limited to Boomi, Workato, Zapier, Celigo, n8n, Gong

• Experience with observability, incident response, or developer-facing infrastructure products

Please note that visa sponsorship is not available for this position.

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The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$95,000—$119,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy