Program Manager, Agentic Commerce Go-to-Market

Responsibilities

• Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline.

• Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies

• Identify process gaps or inefficiencies across GTM workstreams and drive improvements

• Stay updated on product developments to ensure GTM roadmap is aligned with product strategy

• Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve

• Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock

• Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live

• Work with Product S&O to define and track the right GTM KPIs

• Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR)

• Partner with SSO and F&S to develop forecasts and drive planning

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company

• Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority

• Strong written and verbal communication skills — you can synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences

• Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure

• High ownership and accountability — you proactively identify what needs to be done and do it without waiting to be ask

Preferred qualifications

• Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure

• Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams

• Experience building or scaling self-serve and scaled onboarding programs alongside a product team

• Strong analytical instincts — you can pull data, build dashboards, and frame problems quantitatively, even if this isn't your primary skill